Privacy Policy

Definitions

For the purposes of this policy:

• Account — a unique account you create to access certain features of the Service.
• Company — refers to TechnoUpskills, based in Agra, Uttar Pradesh, India.
• Cookies — small files placed on your device that record information about your browsing.
• Device — any device that can access the Service, such as a computer, phone or tablet.
• Personal Data — any information that relates to an identified or identifiable person.
• Service — the TechnoUpskills website and related forms and features.
• Service Provider — a third party that processes data on our behalf to help us run the Service.
• Usage Data — information collected automatically when you use the Service.
• You — the individual using the Service, or the entity on whose behalf it is being used.

Information we collect

Information you give us

When you submit one of our forms or create an account, we may collect:

• Course registration: name, email, phone, college or school, city, course of interest and your message.
• Course enrolment: name, email, phone, chosen course, preferred mode of learning and your message.
• Partnership enquiries: company name, contact person, email, phone, partnership type and your message.
• Job applications: name, email, phone, the position applied for, your message and any résumé you upload.
• Student accounts: full name, email, a securely hashed password, your learning goal and interests.

Information collected automatically (Usage Data)

When you use the Service we may automatically collect information such as your device’s IP address, browser type and version, the pages you visit, the date and time of your visit, the time spent on pages, and similar diagnostic data. On mobile devices this may include the device type, unique identifiers and operating system.

Cookies & tracking

We use cookies and similar technologies to operate the Service, remember your preferences and understand how the Service is used. You can instruct your browser to refuse cookies or to alert you when a cookie is being sent; however, some parts of the Service may not function properly without them.

• Essential cookies keep the site working and help authenticate users and prevent misuse.
• Preference cookies remember choices such as your login session or language.
• Analytics cookies help us measure traffic and improve content and performance.

Cookies may be “session” cookies, which are removed when you close your browser, or “persistent” cookies, which remain until they expire or you delete them.

How we use your information

We use the information we collect to:

• Provide, operate and maintain the Service and respond to your enquiries.
• Process course registrations, enrolments, partnership requests and job applications.
• Create and manage your student account and the features available to you.
• Contact you by phone, email or messaging about your enquiry, courses, schedules and important updates.
• Send you news, offers and information about programmes similar to those you’ve shown interest in (you can opt out anytime).
• Understand usage trends and improve our courses, content, marketing and overall experience.
• Protect the Service, prevent fraud and comply with our legal obligations.

How we share information

We do not sell your personal data. We may share it only in these situations:

• Service providers who help us run the Service (for example, hosting, email or analytics) under appropriate confidentiality obligations.
• Business transfers — in connection with a merger, acquisition or sale of assets, where data may be among the assets transferred.
• Legal reasons — when required by law or to protect our rights, your safety, or the safety of others.
• With your consent — for any other purpose you agree to.

Data retention

We keep your personal data only for as long as necessary for the purposes set out in this policy — including to provide the Service, comply with legal obligations, resolve disputes and enforce our agreements. Usage Data is generally kept for a shorter period, unless it is used to strengthen security or improve the Service, or we are legally required to retain it longer.

Data security

The security of your data is important to us. Passwords are stored using one-way hashing, and we use commercially reasonable safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your rights & choices

Subject to applicable law, you may:

• Request access to, or a copy of, the personal data we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Request deletion of your personal data where we are not required to keep it.
• Opt out of marketing messages at any time.

To make a request, contact us using the details in the “Contact us” section below.

Children's privacy

Some of our programmes are designed for school students. Where a learner is a minor, we expect a parent or guardian to provide their details and consent. We do not knowingly collect personal data from children without appropriate consent. If you believe a child has provided us data without consent, please contact us and we will take steps to remove it.

Links to other websites

The Service may contain links to websites we do not operate. If you click a third-party link you will be directed to their site. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last updated” date above. We encourage you to review this page periodically.

Contact us

If you have any questions about this Privacy Policy, you can reach us:

LIG -100 A BLOCK, Shastripuram, Agra, Uttar Pradesh 282007, India